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The Quest for Authenticity in Consumption: Consumers’ Purposive Choice of Authentic Cues to Shape Experienced Outcomes

Michael B. Beverland, Francis J. Farrelly

Journal of Consumer Research · 2010 · Volume 36 · Issue 5

DOI: 10.1086/615047

Abstract

Drawing from image-elicited depth interviews, we investigate whether consumers pursue the consumption of authentic objects with specific personal goals in mind. We find that consumers are motivated to focus on those particular cues in objects that for them convey authenticity (what is genuine, real, and/or true) and that this decision-making process is driven by a desire to draw different identity benefits (control, connection, virtue) from authentic objects. Our interpretive analysis elaborates contributions to theorizing related to consumer agency in seeking authentic consumption experience. We provide cultural explanations for the desire to assert the authentic self in these particular ways.

Keywords

Beliefs, Brand Loyalty, Cultural Theories and Analysis, Depth/Long Interviews, Motivation/Desires/Goals

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