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Double jeopardy in television program choice

Naveen Donthu

Journal of the Academy of Marketing Science · 1994 · Volume 22 · Issue 2

DOI: 10.1177/0092070394222007

Abstract

Double jeopardy is a phenomenon in which a brand with a low market share not only has fewer customers, but these customers are not very brand loyal. This note reports the results of a study designed to investigate the occurrence of this double jeopardy phenomenon in television program choice. Survey data show that double jeopardy is especially prevalent in television programs that directly compete with each other. Double jeopardy in television program choice may be the consequence of asymmetry in awareness of television programs.

Keywords

Time Slot, Television Program, Brand Loyalty, Prefer Program, Loyal Customer

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