Putting the System Into Performance Management Systems: A Review and Agenda for Performance Management Research
Deidra J. Schleicher, Heidi M. Baumann, David W. Sullivan, Paul E. Levy, Darel C. Hargrove, Brenda A. Barros-Rivera
Journal of Management · 2018 · Volume 44 · Issue 6
Abstract
It has been 13 years since the last comprehensive review of the performance management (PM) literature, and a lot has changed in both research and practice in that time. The current review updates (identifying new research directions post 2004) and extends this previous work by creating a systems-based taxonomy and conceptual model of PM. We then use this model to interpret and integrate the extensive work in this area and to identify fruitful and systems-based directions for future PM work. As input to our conclusions, we reviewed the last 36-plus years of PM research (1980–2017) and conducted a comprehensive coding of all empirical PM articles. We offer several specific directions for future PM research, with the ultimate goal of improving PM in practice.
Keywords
performance management, performance appraisal, performance evaluation, systems theory
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