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Agency Configurations in Generative AI Ideation: How Textual and Visual Idea Concretizations Shape Idea Creativity and Ideator Effort

Philipp Gordetzki, Ivo Blohm, Melanie Clegg, Felix Schakols, Reto Hofstetter

Information Systems Research · Wed

DOI: 10.1287/isre.2024.0952

Abstract

Ideators increasingly turn to generative artificial intelligence (GenAI) to improve the creativity of their ideas and reduce the cognitive effort required to refine them. This collaboration is based on fine-grained configurations of human-artificial intelligence (AI) agency that allow for partial automation and augmentation of the creative ideation process. In this study, we examine how representational differences in AI-generated inputs into human ideation in the form of textual and visual concretizations influence the creativity of the jointly produced ideas and the effort that ideators must expend. These AI-generated concretizations transform initial raw ideas into more mature representations that ideators can inspect, interpret, and evaluate. In an online experiment, we found that AI-generated textual concretizations improved idea creativity by 18% relative to AI-generated visual concretizations but required 30% greater effort from ideators. This effect was most pronounced for more mature ideas (i.e., specific and actionable). For very immature ideas, visual concretizations enhanced idea creativity without increased effort. We explain these differences through different configurations of human-AI agency in ideation. Textual concretizations correspond to augmentation. GenAI produces coherent textual concretizations that ideators must interpret and complete with their imagination. The material agency of GenAI is matched by human agency, increasing idea creativity but requiring greater effort. As ideas mature, richer textual concretizations provide greater substance for creative elaboration, boosting both idea creativity and ideator effort. In contrast, the use of visual concretizations follows an automation logic. GenAI exerts material agency by autonomously specifying all required details for a visual concretization. Although this can boost creativity for very immature ideas by offering stimulating details for creative exploration, these details become constraining as ideas mature. This constrains human agency and ideators’ abilities to integrate novel elements into ideation. As its main contribution, our paper shows that representational differences in AI-generated concretizations shape idea creativity and ideator effort by producing distinct configurations of human-AI agency. History: Ulrike Schulze, Senior Editor; Mingfeng Lin, Associate Editor. This paper has been accepted for the Information Systems Research Special Issue on Analytical Creativity. Funding: The authors acknowledge funding from the Swiss National Science Foundation [Grant 248164]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2024.0952 .

Keywords

generative AI, automation, augmentation, agency, idea refinement, human-AI ideation, analytical creativity, innovation

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