Working Harder or Hardly Working? Posting Performance Eliminates Social Loafing and Promotes Social Laboring in Workgroups
Robert B. Lount Jr., Steffanie L. Wilk
Management Science · 2014 · Volume 60 · Issue 5
Abstract
The current paper examines how posting performance—an act that triggers increased social comparisons between workers—influences employees' motivation when working in groups. In the study, posting employee performance moderated the relationship between groupwork and employee motivation. When individual performance was publicly posted in the workplace, employees working in a group performed better than when working alone (i.e., social laboring); however, when individual performance was not posted, employees working in a group performed worse than when working alone (i.e., social loafing). The findings shed light on how social comparisons can have positive implications for employee performance in groups. This paper was accepted by Jesper Sørensen, organizations .
Keywords
organizational studies, effectiveness performance, motivation, productivity
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