Policy and Imprecise Concepts: The Case of Digital Transformation
Chen, Shirley, King, John Leslie
Journal of the Association for Information Systems · 2022 · Volume 23 · Issue 2
Abstract
The name digital transformation is widely used, even though its meaning is imprecise. This constructive ambiguity signifies the growing importance of information technology in organizational life rather than a specific thing. Most organizations can and do use the name freely. They do not need policy for digital transformation as long as they recognize the utility of watchful waiting and ongoing policy analysis.
Keywords
Digital Transformation, Policy, Ambiguity
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