Influence of Organization Structure on Role Conflict and Ambiguity for Three Occupational Groupings

Abstract

The impact of organization structure on perceptions of role conflict and ambiguity was examined within a multivariate framework and found to explain substantial portions of variation in both role perceptions. These structural influences were generally supported across three occupational groupings: professional employees (n = 55); secretarial/clerical employees (n = 127); and blue-collar employees (n = 70) within one public organization. Minor differences were noted between occupational groupings with respect to which structural properties were more influential in determining role perceptions.