Using Multiple Attributes to Assess Sources of Performance Feedback

Abstract

The article provides information on a study which aimed to examine whether individuals differentiate between feedback sources on the basis of the perceived usefulness and reliability of the information they provide. A discussion is presented about the importance of using multiple attributes and personal characteristics to evaluate an employee's performance. The authors present an overview of factor analysis of attributes of feedback source and examine patterns of the intercorrelations of the attributes of feedback sources.