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Interactive Effects of “Type A” Behavior and Perceived Control on Worker Performance, Job Satisfaction, and Somatic Complaints

Cynthia Lee, Susan J. Ashford, Philip Bobko

Academy of Management Journal · 1990 · Volume 33 · Issue 4

DOI: 10.5465/256296

Abstract

This research examined the moderating role of perceived control on the relations between Type A behavior and worker performance, job satisfaction, and somatic complaints. Results suggest that people with high levels of Type A behavior who also have high perceived control perform better and have greater job satisfaction than those low in perceived control. However, the former also reported more somatic complaints than the latter. Implications of our findings and directions for future research are discussed.

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